TheKoolRoom is run and operated by the family
- We source the best products available based on proven performance and quality workmanship
- Our Limited and Specialized range which includes a number of TKR Exclusive products means that you will always find something that's a little unique and special here.
- Extra Special Care is taken with all our orders using sturdy cartons/bags and our famous packing beans.This ensures your products are packed safely, securely and arrive in the condition you would expect.
Our warmest thanks and appreciation goes out to all our customers and partners for your generous and loyal support. Without you TheKoolRoom would not exist, Thank You.
My eternal commitment, respect and love goes out to our family and friends. You're the foundation, inspiration and reason for all.
Be Aware, Be Active, Be Responsible
Live a good, honourable life
Respect for self, Respect for others, Respect and Care for the Environment and our Mother Earth
Start the day with a smile and clear mind
Appreciate and love all in your life
Give and take care of yourself, so you may do the same to others
Be creative, sincere with your life and work
Look, listen,learn and then do
Finish the day with a sense of achievement and satisfaction
Think of today and prepare for tomorrow
thekoolroom : year of construction 2010 Melbourne Australia
Postal Address : PO Box 3491 Wheelers Hill Victoria Australia 3150 earth
Web : www.thekoolroom.com
Email : sales(at)thekoolroom(dot)com
Telephone : +61413990578
Fax : N/A save paper and send us an email
Legal Entity : Foe pty ltd T/A thekoolroom.com (established 12/07/1999)
ACN 088 567 873
ABN 39 088 567 873
Australian and International shipping
- All domestic orders require a signature and proof of delivery (*exception ATL).
- All domestic orders addressed to residential locations with be applied with ATL(authority to leave)-Shipping. Parcel will be left at the front door if there is no one in attendance.
- All international orders are not liable for GST and a 10% discount will be applied at checkout.
- All our domestic orders are serviced by StarTrack and all our International orders are serviced by Australia Post Registered Air-Service.
- Our domestic orders are shipped using AAE. Australian Major Cities can expect delivery within 1-4 business days from date of order. Regional,remote and outback locations, please allow 2-5 days from date of order.
- All our international orders are shipped using Australia Post Air-Service and delivery times are usually between 4-12 days depending on your location and local custom processes.
- Please remember that delivery times are estimates and we cannot be held responsible for delays,damages or broken in transit. DO NOT SIGN FOR YOUR PACKAGE IF IT APPEARS DAMAGED, BROKEN OR TAMPERED WITH.
- All our consignments are traceable and in the unlikely event that the carrier has lost or misplaced your order, please contact the carrier and quote your tracking/consignment number.
- We do not offer a pick-up service and all orders are processed and dispatched via our website.
- Once your order has been processed and payment is confirmed, your items will be dispatched within 24-48 hours and you will receive a confirmation email and tracking number.
- We reserve the right to cancel any order at any time for any reason.
- All orders/sales are processed and dispatched from Melbourne Australia.
- All orders are double checked to ensure correct/undamaged/new items are packed safely and securely.
- Please ensure that you inspect your order prior to signing receipt. Once you have accepted and signed for the delivery,you have accepted that you have taken possession of the goods and no claim may be made for damaged in transit or broken and damaged contents.